5 Questions with Andrew Hicks

1. Is it best to hang a dehumidifier or put it on risers/blocks?

The choice between using risers/blocks or hanging equipment to elevate a dehumidifier is dependent upon the situation you are facing. Both options will give a dehumidifier enough height for a condensate pump if one is needed, and both will offer added protection if there is any flooding in the crawlspace. Hanging kits allow for more elevation for a gravity drain and some models, like those from Thermastor and Aprilaire, make easy-to-use kits specific to their units. Hanging a dehumidifier is an excellent choice if the crawlspace grade is sloped because you want the unit to be level. If you are installing a dehumidifier in an area with flat ground, risers/blocks might be the best option. They can be used with any model dehumidifier, and they are quick and easy to install. The risers we supply are adjustable to 3, 5 or 8 inches to offer maximum flexibility.

2. Should I offer a yearly renewal on my encapsulated crawlspaces?

The short answer to this question is “yes.” The longer answer is “yes, absolutely.” Offering yearly renewals generates recurring revenue and can benefit the customer significantly if that service adds value. Many of your competitors won’t come back to check and maintain the systems they installed. When offering a yearly renewal, you can provide a service such as a filter change so that your customers don’t have to keep track or crawl under their home to switch it out. You’ll also be providing them with the peace of mind that their investment is being protected.

3. What are the weak areas of a closed crawlspace that need extra attention?

A job done right is one that considers all the little ways that moisture can work its way into a crawlspace. Be sure to check the integrity of the door into the area — it may need to be repaired or replaced and will likely need to be sealed with weather stripping. Additionally, you should do a thorough inspection of the foundation and seal any gaps or cracks with foam. Any water leaks will also need to be addressed. Finally, it is a best practice to examine the foundation for water penetration and drainage needs. It might be the case that your customer needs to consider solutions such as gutter repairs or an update to their drainage system in addition to the work on the crawlspace.

4. What essential equipment and supplies do I need to install an encapsulated crawlspace?

First things first, you need to protect yourself and your crew. That means proper clothing and PPE. Be sure to invest in coveralls, gloves, eye protection, and respiratory protection. In addition to the supplies you need for the job itself, box cutters, basic tools, a measuring tape and trash bags will be a significant help. You should also consider a small broom, shovel and rake, as well as a small sled, to increase your efficiency in tight areas. Also, don’t forget your moisture meter!

5. What are some quick tips to make the install go easier?

Preparing your tools in advance of the job will be sure to save you time overall. It might take a few jobs to figure out a system that works for you, but solid organization can shave significant time off a job. There are some other steps you can take, however, when you’re on site to speed things up. First, if possible, dehumidify the crawlspace before installation. Doing so will get the process started right away and create a much better environment for the technicians to work in. Second, LED string lights are easy to set up and very bright, saving you from dragging lights around in cramped spaces. In the same vein, you should consider investing in a good headlamp to light your way without hindering your hands. Finally, a small sled will make a huge difference in tight areas when you need to carry supplies or move debris.