By the Numbers

Employee Benchmarks (These numbers are the result of the survey completed by employees.)

Leadership, Corporate Communication, Company Culture
Senior leaders live the core values of the organization: 
92% of employees at companies on the list said yes 
76% of employees at companies not on the list said yes

I have a good understanding of how this organization is doing financially: 
88% of employees at companies on the list said yes
70% of employees at companies not on the list said yes

I can trust what this organization tells me: 
88% of employees at companies on the list said yes
72% of employees at companies not on the list said yes

This organization treats me like a person, not a number: 
90% of employees at companies on the list said yes 
76% of employees at companies not on the list said yes

Staffing levels are adequate to provide quality products/services: 
86% of employees at companies on the list said yes
64% of employees at companies not on the list said yes

Armchair Analysis: It’s no surprise that companies that communicate well are seen by employees as best places to work. The staffing levels gap between companies on the list and not on the list is one of the largest in the survey. 

Role Satisfaction and Environment 
I like the type of work that I do: 
94% of employees at companies on the list said yes 
90% of employees at companies not on the list said yes

I have a clear understanding of my job role: 
96% of employees at companies on the list said yes
89% of employees at companies not on the list said yes

I understand the importance of my role to the success of the organization: 
94% of employees at companies on the list said yes
87% of employees at companies not on the list said yes

My physical working conditions are good: 
95% of employees at companies on the list said yes
89% of employees at companies not on the list said yes

My supervisor treats me fairly: 
95% of employees at companies on the list said yes 
87% of employees at companies not on the list said yes

My supervisor treats me with respect: 
96% of employees at companies on the list said yes
91% of employees at companies not on the list said yes

My supervisor tells me when my work needs improvement: 
95% of employees at companies on the list said yes
90% of employees at companies not on the list said yes

Armchair Analysis: The good news is that these numbers seem to indicate that pest control companies are great at putting employees in the right roles and providing a comfortable working environment, whether they made out list or not.

Pay/Benefits
My pay is fair for the work I perform: 
81% of employees at companies on the list said yes 
61% of employees at companies not on the list said yes

Overall, I'm satisfied with this organization's benefits package: 
88% of employees at companies on the list said yes
74% of employees at companies not on the list said yes

I'm satisfied with the amount of vacation (or Paid Time Off): 
88% of employees at companies on the list said yes
73% of employees at companies not on the list said yes

I'm satisfied with the sick leave policy: 
86% of employees at companies on the list said yes 
71% of employees at companies not on the list said yes

I'm satisfied with the amount of health care paid for: 
81% of employees at companies on the list said yes 
68% of employees at companies not on the list said yes

Armchair Analysis: Of course everyone wants to get paid more. The 61 percent of employees at non-list companies is the second-lowest number in the survey. The lowest: 57 percent of employees at non-list companies said they’re satisfied with the tuition reimbursement benefits.

Training and Education
This organization provided as much initial training as I needed: 
91% of employees at companies on the list said yes
73% of employees at companies not on the list said yes

This organization provides as much ongoing training as I need: 
93% of employees at companies on the list said yes 
78% of employees at companies not on the list said yes

This organization provides the technology, equipment and resources I need to do my job well: 
93% of employees at companies on the list said yes 
84% of employees at companies not on the list said yes

This organization helps me pursue a career path that aligns with my skills and interests: 
87% of employees at companies on the list said yes 
75% of employees at companies not on the list said yes

This organization encourages me to develop professionally and/or acquire new skills: 
92% of employees at companies on the list said yes
79% of employees at companies not on the list said yes

If I do good work, I will be rewarded: 
85% of employees at companies on the list said yes
67% of employees at companies not on the list said yes

Armchair Analysis: This one seems simple. Provide training and ongoing education and you have happier employees. 

Overall Satisfaction
I would recommend this organization's products/services to a friend: 
94% of employees at companies on the list said yes
85% of employees at companies not on the list said yes

I would recommend working here to a friend: 
91% of employees at companies on the list said yes
77% of employees at companies not on the list said yes

Armchair Analysis: Both numbers seem really important for maintaining and growing a successful business. The 85 percent of employees at non-list companies recommending their organization’s products and services is a good sign. 

Employer Benchmarks (These numbers are the result of the survey completed by employers.)

Hiring and Diversity Practices 
Does your organization employ any formal programs and/or practices to actively recruit and/or retain employees of varying ethnic and cultural backgrounds? 
46% of companies on the list said yes
23% of companies not on the list said yes

Does your organization employ any formal programs and/or practices to actively recruit and/or retain employees who may require accommodations for their mental or physical limitations? 
23% of companies on the list said yes
23% of companies not on the list said yes

Ongoing Diversity Training: 
33% of companies on the list said yes
46% of companies not on the list said yes

Frequent Seminars and Workshops: 
17% of companies on the list said yes
31% of companies not on the list said yes

Celebrations of Cultural Holidays: 
33% of companies on the list said yes
46% of companies not on the list said yes

Established a Diversity and Inclusion Task Force/Committee: 
17% of companies on the list said yes
8% of companies not on the list said yes

Armchair Analysis: Just 23 percent of non-list companies have any formal programs and/or practices to actively recruit and/or retain employees of varying ethnic and cultural backgrounds, but more of them offer ongoing diversity training, seminars and workshops or celebrations of cultural holidays. Seventeen percent of companies on the list have established a task force around diversity and inclusion.

Health Care Coverage Waiting Period 
When is a new employee eligible to enroll in the organization’s health care plan?
Companies on the list Companies not on the list
First day of hire: 8% 23%
First day of the next month after hire: 0% 8%
30 days after hire: 0% 15%
60 days after hire: 31% 8%
90 days after hire: 46% 31%

Armchair Analysis: Winning companies made new hires wait longer to be covered by insurance. 

Retirement Plans
Does your organization offer an employee retirement plan? (Select all that apply) 401(k), 403(b) or 457: 
69% of companies on the list said yes
92% of companies not on the list said yes

Pension Plan (SIMPLE, SEP and/or SARSEP): 
31% of companies on the list said yes
8% of companies not on the list said yes

Defined benefit plan: 
8% of companies on the list said yes
0% of companies not on the list said yes

Profit-sharing plan: 
46% - of companies on the list said yes
15% of companies not on the list said yes

Employee Stock Ownership Plan (ESOP):
0% of companies on the list said yes
8% of companies not on the list said yes

My organization does not offer a retirement plan: 
0% of companies on the list said yes
8% of companies not on the list said yes

Does your organization match employee contributions to an employee's retirement plan? 
100% of companies on the list said yes
83% of companies not on the list said yes

Armchair Analysis: More of the non-list companies offered 401(k)-type plans, but winning companies offered more options (profit sharing, pensions and defined benefit, which is a kind of pension plan). Also, 8 percent of non-winners offer no retirement plan.  

More Data
Does your organization allow employees additional paid time off for community service activities/volunteer work? 
62% of companies on the list said yes 
38% of companies not on the list said yes

No overtime, or overtime kept at a minimum: 
85% of companies on the list said yes
54% of companies not on the list said yes

Meetings and staff-only events limited to during work hours only: 
62% of companies on the list said yes
85% of companies not on the list said yes

Monetary incentives or extra paid time off when overnight travel is required: 
38% of companies on the list said yes
46% of companies not on the list said yes

An employer-sponsored Employee Assistance Program (EAP) which may provide counseling for marital, parental or financial problems, and/or assistance for specific conditions such as substance abuse, smoking and gambling. 
31% of companies on the list said yes
77% of companies not on the list said yes

Productivity or time management workshops, seminars or classes: 
31% of companies on the list said yes
46% of companies not on the list said yes

On-site personal development and/or stress management workshops, seminars, or classes: 
31% of companies on the list said yes
38% of companies not on the list said yes

Paid sabbaticals: 
8% of companies on the list said yes
0% of companies not on the list said yes

Financial Education workshops, seminars or classes: 
31% of companies on the list said yes
46% of companies not on the list said yes

Does your company provide any special services and/or accommodations for active-duty military families? 
15% of companies on the list said yes
46% of companies not on the list said yes

Does your organization allow employees additional paid time off for community service activities/volunteer work? 
62% of companies on the list said yes
38% of companies not on the list said yes