While this has been a prosperous time for the industry, nearly every business has been affected by labor-related challenges in one way or the other.
In fact, the fast growth many pest control businesses recently experienced has only intensified these issues as they push resources to the limit to continue delivering exceptional services. This has left many employees stretched thin and feeling overworked, which has only added to familiar concerns like employee retention and efficiency.
Fortunately, there’s no shortage of technology to help businesses level the playing field and provide new ways for employees to accomplish more, faster and easier than ever before. And FieldRoutes has certainly done its part to add meaningful, time-saving features.
Perhaps most notable is the addition of Tech Tipping which lets your customers provide tips for technicians who go above and beyond. In this report, you’ll notice that employee incentives rank high as a driver of efficiency. Tech Tipping addresses this directly by giving your techs the ability to earn more money for providing excellent service.
We’ve also made numerous other enhancements to save time and add efficiency, such as our recent integration with ServiceTitan Marketing Pro, which makes it easy to run effective, highly targeted direct mail and email campaigns.
There’s no doubt that as our industry continues to evolve, the role of technology is more important than ever – especially when it comes to employee hiring, retention, and efficiency. But it takes more than software to be successful.
That’s why we’ve always made it a top priority to be good partners and to do right by the businesses we serve. In March, we released our Data Declaration, which formalized our commitment to ensuring our customers can easily extract their data should they choose to switch providers.We’re proud to sponsor this report, which sheds light on important labor issues. We hope this data provides the clarity needed to meet these challenges head-on and keep your business moving in the right direction.
As you look through this report, please know that FieldRoutes is fully committed to providing the tools and support needed to overcome anything that stands in the way of accomplishing your goals.
Mark Tipton
Chief Executive Officer
Explore the November 2023 Issue
Check out more from this issue and find your next story to read.