Providing More Than Just Software Solutions

The past months have proven to be prosperous for the industry overall, but they haven’t been without their challenges.

Rising costs and frustrating supply chain issues continue to affect growth and profitability, and companies everywhere are struggling with employee hiring and retention obstacles. Organizations that experienced fast growth recently are facing growing pains as they push their resources to the limit to maintain quality and continue their upward trajectory.

Fortunately, there’s no shortage of innovative technology being rapidly developed to help pest control providers successfully face these hurdles head-on. We’ve certainly lifted our corner at FieldRoutes, adding meaningful new features to address these issues and more.

Perhaps most notable is the introduction of ServiceTitan’s Pro Products into FieldRoutes® software. Our recent Marketing Pro integration, for example, helps pest control providers nurture, upsell, cross-sell, and renew opportunities with highly targeted email and direct mail campaigns.

We’ve also added other noteworthy features including Tech Tipping — which lets your customers provide tips for technicians who go above and beyond — as well as numerous additions to our mobile app and software, impactful enhancements to our e-commerce platform, and more.

As our industry continues to evolve, the role of technology is more important than ever, as you’ll undoubtedly discover in this report. Solutions like FieldRoutes are pivotal in helping service providers do more with the resources you have in place and helping you achieve the goals you’ve set out for yourself — no matter how lofty or ambitious they may be.

But it’ll take more than software to get there. Providing true partnership to the businesses we serve and doing right by our customers have always been top priorities at FieldRoutes. In March, we released our Data Declaration, which formalized our commitment to ensuring our customers can easily extract their data should they choose to switch providers.

We invite other software providers to do the same and make it easier for pest control operators to make the best decisions for their business without feeling shackled to a solution that isn’t working for them.

We’re also excited to host IGNITE, our first user conference, which will be held November 7-9 in Las Vegas, NV. We have dozens of breakout sessions across multiple tracks, fun networking events, and standout keynotes planned. It’ll be a great show, and we’re excited to meet face-to-face with our customers.

We’re proud to sponsor this PCT State of the Technology Market report and have the opportunity to continue serving this industry. As we all work through the challenges of today and tomorrow, please know that FieldRoutes is standing right by your side and is fully committed to providing the tools and support needed to overcome anything that stands in the way of accomplishing your goals.

Mark Tipton

Chief Executive Officer

October 2023
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