Compensation plans vary considerably, found the 2015 PCT-NPMA Compensation and Benefits Survey. The following infographic reflects data from various survey questions to provide a snapshot of each position. PMPs most often compensate full-time employees as follows.
The number of respondents varies based on those who reported having these positions at their companies. For detailed breakouts, download the full survey from www.NPMApestworld.org.
MANAGERS
General/Branch
29% pay base salary plus bonus
25% pay bonuses tied to profit
24% of commissions (if offered) are based on percent of sales
Number of respondents who employ general/branch managers: 344
Office
35% pay base salary only
14% give bonuses (if offered) tied to profit
14% of commissions (if offered) are based on percent of sales
Number of respondents who employ office managers: 283
Service
21% pay base salary plus commission and bonus
22% give bonuses tied to profit
38% of commissions based on percent of sales
Number of respondents who employ service managers: 202
Office
Customer Service Representatives
27% pay hourly only
11% give bonuses (if offered) tied to profit
19% of commissions (if offered) are based on percent of sales
Number of respondents who employ CSRs: 248
SalesPeople
Manager
18% pay base salary plus commission OR base salary plus commission and bonus (tie)
16% give bonuses tied to profit
40% of commissions are based on percent of sales
Number of respondents who employ sales managers: 85
Salesperson
30% pay base salary plus commission
12% give bonuses (if offered) tied to revenue level or profit (tied)
64% of commissions are based on percent of sales
Number of respondents who employ salespeople: 149
Field Service Technicians
Pest Management
15% pay base salary plus commission
19% give bonuses (if offered) tied to production/efficiency
44% of commissions are based on percent of sales
Number of respondents who employ pest management service technicians: 397
Liquid Termite
15% pay hourly plus commission
19% give bonuses (if offered) tied to production/efficiency
40% of commissions are tied to percent of sales
Number of respondents who employ liquid termite technicians: 150
Bait Termite
15% pay hourly plus commission
14% give bonuses (if offered) tied to production/efficiency
41% of commissions are tied to percent of sales
Number of respondents who employ bait termite technicians: 98
Wildlife
15% pay base salary only
18% give bonuses (if offered) tied to production/efficiency
41% of commissions (if offered) are based on percent of sales
Number of respondents who employ wildlife technicians: 68
Lawn
15% pay hourly only
18% give bonuses (if offered) tied to production/efficiency
47% of commissions (if offered) are based on percent of sales
Number of respondents who employ lawn technicians: 47
Explore the January 2016 Issue
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