WorkWave Helps Client Receive More Than 1,000 Reviews in Four Months

NEPTUNE, N.J. — WorkWave announced that its customer, Rottler Pest & Lawn Solutions, has received 1,012 online customer reviews and a 4.8 star-rating since implementing WorkWave’s Business Reviews product in late 2015.

 

WorkWave offers a number of integrated customer-feedback tools, including Business Reviews, Service Reports and Surveys, that help field service companies proactively solicit feedback from customers and prospects in an automated way, helping them acquire new customers while providing superior service to their existing base. Business Reviews helps companies increase the return on their marketing investment by automatically collecting customer reviews and publishing them to the company’s website, resulting in more website visitor conversions, improved ranking on search engines and increased click-through rate. Business Reviews users typically receive a 10 percent response rate on review requests and an average rating of 4.8 out of five stars.

 

“Online reviews have become a critical component of marketing, particularly for service businesses, but requesting and managing reviews can be tedious and time-consuming,” said WorkWave CEO Chris Sullens. “Our Business Reviews product automates the entire process and is fully integrated with the WorkWave field service platforms the company already uses to manage its business, so WorkWave software users can purchase this product with almost no set-up required and very quickly start receiving positive online reviews with little to no effort on their end. Rottler’s experience is a prime example of this.”

  

To read Rottler Pest & Lawn Solutions’ online reviews, visit www.rottler.com/reviews. For more information about WorkWave Marketing, visit www.workwave.com/marketing.