David K. Mueller, BCE
The author is president and founder of Insects Limited and Fumigation Service & Supply, Westfield, Ind.
Recent Articles
[Customer Communication] Reducing Customer Complaints
Customer complaints cost more than the money refunded for a defective or infested product. The reputation of the company and its brand can suffer too.
[Rodent Control] Repelling Rodenst
Mice are small, secretive breeding machines that should never be tolerated inside any facility, particularly those that store and produce food-related goods.
