June Van Klaveren
The author is a frequent contributor to PCT and owner of Compelling Communications (www.compel.com) Manchester, Mo.
Recent Articles
Commercial Communication
Communicating verbally with high-end commercial accounts involves more detailed ongoing communication and documentation.
[In the News] Will Frigid Temperatures Mean Fewer Insects?
What strategies do insects use to survive the cold?
[Urban Wildlife Control] The Wild World of Wildlife Control
Making wildlife control a part of your business can prove to be a profitable and growth-driving venture, but an understanding of this particular segment of the industry is vital for success.
[Innovative Strategies] When New Technology Answers the Call
Jason Carpenter’s firm held no property management accounts in 2006 – that changed when he implemented software that streamlined interaction between his company and his clients.
[Food Plant Pest Management] What’s Next for PMPs in Food Plants?
Between the Food Safety Modernization Act and GSFI, safety inspections and the auditing landscape are quickly changing. How can PMPs keep up?
[PCO Profiles] Industry Involvement Forges Friendship
Craig Thomas and Bob Russell have been friends since they both started attending pest control conferences as children with their dads years ago.
[Rodent Control] Trash Chutes... NOT Rodent Routes
Standard Pest Management, Queens, N.Y., employs an exclusion strategy to keep mice out of an apartment building’s garbage chute.
[Add-On Services] Turning Green to Gold
TAP insulation contains 87 percent recovered paper, reduces home energy bills and provides pest control as well.
[Tech of the Year Award] A Trusted Technician and Mentor
Orkin’s Jim Bailey, the Commercial Technician of the Year, makes time to share his knowledge with customers and co-workers alike.
[Customer Service] Is Gift Giving Good Business?
A third of PCT’s readers say they give holiday gifts to clients. Do you?