August 1999
Features
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Pesticide Issues: Newsworthy, August 1999
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Technology & Internet: Communication — One of the Keys to Success
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Ants: Liquid or Granular?
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Customer Service & Relations: The Customer Is Not Always Right!
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Employee Management: Training Requires a Commitment From You
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Ants: Perimeter Treatment Vs. Baiting
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Rodent Control Products: Using Rodenticide Baits Inside Food Plants
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Pesticide Issues: Industry News, August 1999
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Reader Feedback: Reader Opposes IAC
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Biological Hazards: The PCO-Public Health Connection