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Schaffer, owner of Innovative Pest Management (IPM), Lexington, Ky., and president of the Kentucky Pest Management Association, spoke at the University of Kentucky Short Course conference on the importance of being involved in state and national associations.
PCT interviewed Schaffer on hiring like-minded individuals with a “servant heart” for quality customer service, giving back to the community by donating pest control services and employee growth through continuing education opportunities.Latest from Pest Control Technology
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