BROOKLYN, N.Y. – In the competitive New York City market, Liberty Pest Control thrives by being nimble — identifying and launching innovative services.
Its newest venture is a Compactor Chute Cleaning division. Created by management partner Rudi Pejka, the division focuses on cleaning and sanitizing garbage chutes in large residential buildings — a critical area often neglected but prone to pest infestations due to waste buildup.
“Post COVID, we began to conceptualize a five-year roadmap to transform what pest control services would look like in the future,” said Joe Temperino, co-owner Liberty Pest Control. “The idea was to strategically introduce other commercial services that synergized with the efforts of effective pest management. This division is one of the first stepping stones and proof of concepts in this endeavor.”
Temperino said the success of this service is built on the foundation of its three specialized teams, each comprised of two technicians. These teams are exclusively responsible for the maintenance of compactors and trash chutes.
Each technician undergoes training to ensure they can handle the complexities of cleaning and maintaining trash compactors and chutes. The process begins with a two-week apprenticeship under the guidance of a team leader, where technicians gain hands-on experience. In addition to their technical training, all technicians are OSHA certified, ensuring that they adhere to safety standards when working in potentially hazardous environments.
The service includes thorough cleaning, scraping, and sanitizing of chutes and compactors, utilizing a specialized tool that mists the chute with a custom cleaning formula, coating it with an anti-grime and antibacterial solution that also provides a pleasant, long-lasting deodorizing fragrance.
According to Liberty's internal data, buildings that receive regular chute cleanings show a nearly 30 percent reduction in roach and rodent activity.
Temperino also said Liberty is seeing labor-savings benefits. “On average, a building will request about three additional follow-ups per month,” he said. “The segment of buildings where we have been performing regular compactor/chute cleanings, are down to just over two follow-up requests per month on average. With how large our portfolio of serviced buildings is, if we were to continue expanding our services to scale, it could save over 1,000 (unbilled) labor hours per month.”
Currently, the company is focusing on offering this service to existing clients and new clients they onboard as part of an incentive program.
Temperino said Liberty Pest Control’s Compactor Chute Cleaning division is poised for growth, fueled by increasing demand from property managers for proactive pest management and sanitation. “As the industry roadmap forges ahead, Liberty remains at the forefront, providing another valuable service that delivers both cleanliness and peace of mind, affirming its commitment to a healthier, pest-free environment across New York’s residential and commercial spaces,” he said.
In addition to expanding its service offerings, Liberty Pest Control is embracing machine learning and AI. Led by CTO and Managing Partner Alex Dallas and his team, Liberty is using these technologies to refine service precision and enhance customer experiences. “We're gaining predictive insights that allow us to address potential pest issues more proactively,” Dallas said.
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