WorkWave Announces 64% Revenue Increase in Q1 2021

HOLMDEL, N.J. - WorkWave announced a 64% increase in revenue growth in Q1 2021 compared with the same period last year. These results reinforce that WorkWave's unique approach to creating a deep partnership with its customers continues to fuel its dominance of the field service software industry, the company reports.

“Our roots as a company are founded not just upon an intimate understanding of service, but also on the deepest understanding of how service companies operate. Our customers know how to deliver superior service — what they want is more than just service software. What they both want and need is a partner that moves every area of their business ahead; a joint custodian of their business, equally responsible to help them improve it in tangible, measurable ways,” says David F. Giannetto, CEO of WorkWave. “This is why WorkWave is reinventing what it means to be a software provider. We are the partner that drives their growth, improves their operations, and maximizes their money. We must provide every advantage that helps them fight, win, and thrive against increasing competition. WorkWave must be their competitive advantage.”

Jana Hey, CFO of WorkWave, added, “With deep partnerships at the forefront of WorkWave’s approach, the customer’s voice is at the heart of every initiative, empowering us to increase our net new customer base by 31% across all products in Q1 2021. This also led to a 144% increase in total bookings across our four core platforms, with recurring revenue holding strong with a year-over-year increase of 64%.”

WorkWave’s strong Q1 2021 financial performance and profitability is an outcome of the tangible, measurable value that it is delivering to help its customers succeed, the company reports. Across the remainder of 2021, WorkWave says it will continue to deliver solutions that are unparalleled in their capabilities, pushing the boundaries of how these capabilities connect to other processes, products, and services. This connectivity will enable organizations to multiply value exponentially by using software that seamlessly connects the organization to its customers through a tightly integrated web of products and partnerships that reinforce its commitment to help customers thrive even during these challenging times.