The Pulse: Digging Deeper

Mental Health Pulse

Forty-Seven Percent of PCOs Increased Mental Health Care Benefits, Poll Finds

About half (47%) of those who responded to PCT’s recent poll indicated they have increased mental health care benefits for employees while 53% have not.

Trail Cameras Increasingly Being Used by PMPs, Poll Finds

According to results from a recent PCT reader poll, more than half of respondents (51 percent) are now using trail cameras.

PCOs Share Advice for Those Entering the Wildlife Control Market

While wildlife control services have been a growth segment for many PCOs, it’s not work for every company. According to a recent PCT reader poll, 44 percent of those surveyed said are considering offering wildlife control services in 2025, while 56 percent said they are not.

PCOs Considering a Variety of Vehicle Purchasing Options in 2025

High costs are impacting PCO service vehicle buying behavior, including leading many to explore the used market.

Credit Card Most Popular Payment Option for Customers, Poll Finds

Eighty-one percent of those who responded to PCT’s recent poll said credit card is the most popular payment option for customers, followed by ACH fund transfer (9 percent) and check (8 percent).

Google My Business Generates Most Leads for PCOs, Poll Finds

Eighty-six percent of those who responded to PCT’s recent reader poll said Google My Business is the review website that generates the most leads for their business.

Rodents Present PMPs with Greatest Pest Control Challenge in Schools, Poll Finds

Thirty-eight percent of those who responded to PCT’s recent reader poll said rodents were the most challenging pest in schools, while another 29 percent said stinging insects presented the greatest challenge

AI Use Becoming More Commonplace in Pest Control Businesses, Poll Finds

Thirty-six percent of those who responded to PCT's recent reader poll are occasionally using AI at work, while another 14 percent are extensively using it.

Very Few PMPs Receive Customer Questions About Dengue Fever

Despite a recent U.S. CDC/Health Alert Network (HAN) health advisory about the U.S. being at increased risk for dengue virus infections, rarely do pest management professionals get asked customer questions about dengue fever. Only 21 percent of respondents to a recent PCT poll said they have ever had a customer ask about dengue fever.

Most PCOs Report Being on Pace to Hitting 2024 Revenue Goals, Poll Finds

According to results from PCT’s recent reader poll, most PCOs are either ahead of schedule (44 percent) or on target (31 percent) for hitting their 2024 revenue targets.

PMPs Staying Safe While Working in Extreme Heat

Pest management professionals throughout the West Coast and desert Southwest are operating in record-breaking heat. PMPs shared how they address extreme heat via training and on-the-job pest practices.