Training, Scheduling Among Top Operational Challenges for PMPs

Thirty-eight percent of those who responded to PCT’s recent poll said training was their top operational challenge, while 28 percent said it was scheduling.

Sixty-Five Percent of PCOs Require Customers to Keep a Credit Card on File

Nearly two-thirds of those who responded to PCT’s recent reader poll said they require customers to keep a credit card on file.

Treating Subnests & Satellite Nests

Is ant control managed by the elimination of the colony or by the elimination of the nest?

Sprague Announces Rocio Mosqueda as Sacramento Branch Manager

Mosqueda is the third female branch manager at Sprague and the company's second in the state of California.

Create a Culture Where Employees Feel Empowered and Trusted, Says Decorated Fighter Pilot Harris

At Thursday’s general session, sponsored by Syngenta, Lt. Col. Jason Harris encouraged attendees to “empower and trust our people like our businesses and our lives depend on it.”

New Book from Rove's Greer to Focus on 'Empathy in Business'

Rob Greer, COO of Rove Pest Control, has co-authored the soon-to-be-published book, “Empathy and Understanding in Business” with renowned FBI hostage negotiator and author Chris Voss.

Truly Nolen Promotes Kira Griffin to Business Manager

Griffin has been promoted to business manager in Texas for Truly Nolen.

Syngenta Promotes Loecke to Head of Key Accounts

Todd Loecke was promoted to head of key accounts for the professional solutions team, a newly created position within the company.

Ramos Joins Nisus as Territory Manager

Javier Ramos brings experience in operations and logistics to support Nisus' customers and strategic partners in California and Hawaii.

American City Pest (Ca.) Announces New Ownership

Jim and Celia Shockey handed over business to daughter, Cindy Ziemke.