The Pulse

Forty-Seven Percent of PCOs Increased Mental Health Care Benefits, Poll Finds
About half (47%) of those who responded to PCT’s recent poll indicated they have increased mental health care benefits for employees while 53% have not.
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PCOs Considering a Variety of Vehicle Purchasing Options in 2025
High costs are impacting PCO service vehicle buying behavior, including leading many to explore the used market.
Credit Card Most Popular Payment Option for Customers, Poll Finds
Eighty-one percent of those who responded to PCT’s recent poll said credit card is the most popular payment option for customers, followed by ACH fund transfer (9 percent) and check (8 percent).
OHAs Were Most Active Ant Pest This Summer, Poll Finds
Ants are a notoriously regional pest, which was reflected among those who responded to PCT’s recent poll question: Which of these ant species was most active in your region this summer? Thirty-five percent responded that odorous house ants were most active, followed by little black ants (23 percent), carpenter ants (21 percent) and fire ants (21 percent).
Most PCOs Report Being on Pace to Hitting 2024 Revenue Goals, Poll Finds
According to results from PCT’s recent reader poll, most PCOs are either ahead of schedule (44 percent) or on target (31 percent) for hitting their 2024 revenue targets.
Most PCOs are Marketing Their Exclusion Services, Poll Finds
Seventy-four percent of PCOs are marketing their rodent exclusion services while 26 percent are not, according to results from PCT’s most recent reader poll.
PCOs Have Varying Approaches for How Often Employees Must Come into the Office
Thirty-eight percent of those who responded to a recent PCT poll said their employees come into the office 1-2 days per week, while another 30 percent said they come in every day of the week.
PMPs Use Visual Inspections and Monitoring When Assessing Cockroach Infestation Levels
Sixty-three percent of those who responded to a recent PCT Reader Poll indicated they use visual inspections and monitoring when assessing cockroach infestation levels.
PMPs Optimistic Heading into 2024
Fifty-nine percent of those who responded to a recent PCT reader poll said they anticipate 2024 being “significantly better” than 2023, while 29 percent indicated 2024 will be “slightly better” than last year.
PMPs Share How NOT to Take Home Bed Bugs After Treating
Despite taking precautions, bed begs can hitchhike to homes of pest management professionals. Thirteen percent of those who responded to PCT’s recent poll said they have brought bed bugs home after treating for them.